Refund policy

Thank you for shopping at E.D. Marshall Jewelers. If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 7 days of the original purchase date of the product. To be eligible for a return, please make sure that:

  • The product was purchased in the last 7 days.
  • The product is in its original packaging.
  • The product isn't used or damaged.
  • Products that do not meet these criteria will not be considered for return.

You must receive a return authorization from us before arranging return shipment. Please contact us before you send the product:

  • By phone: 480-922-1968
  • By filling out the form below.

Shipping Charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the shipping cost and for the risk of loss or damage to the product during shipping, both to and from E.D. Marshall Jewelers.

Damaged Items

If you received a damaged product, please notify us immediately for assistance.

Sale Items

Unfortunately, sale items cannot be refunded.

Only regular price items can be refunded.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By phone number: 480-922-1968
  • Contact us below, and we'll get back to you as soon as possible.

Return Request

SUBMIT
Thank you for contacting us. A member of our team will happily get back to you within 24 hours. If you require immediate assistance, please call our main Scottsdale location at (480)922-1968